Integrated Voice Response
Our expertise will guide you and your customers with an automated voice method and implementation. This will help minimize customer frustration and prioritize critical issues efficiently to keep your business running smoothly.
We provide customers real-time interactions with experienced agents. No chat will go left unseen!
We offer dedicated or shared agents that can be available for overflow calls and full service.
Order / Service Verification
Utilization of cost-efficient prerecorded messages or live agent calls will provide for a long and profitable relationship.
We reply to customer email inquiries with a personalized follow up email message to provide upsell campaigns.
A phone or digital connection for customers responding from cross or upsell campaigns initiated by email or direct mail campaigns, is a must.
Credit Card Expire / Decline
Staying on top of customers whose payment information has expired or is not processing correctly.
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CirTech Connect delivers a variety of services, including inbound and outbound sales, technical support, customer service, and lead generation. Request a quote today!