Member & Subscriber Outreach Services

Member & Subscriber Outreach Services | Solutions | CirTech Connect
Member & Subscriber Outreach Services | Solutions | CirTech Connect

Member & Subscriber Outreach Services

CirTech Connect’s outbound telemarketing and email campaigns produce outstanding results for current customer transactions or re-sales to former customers.


It is critical to engage a contact center with deep experience in the legal requirements and constraints in this business practice. Both federal and state laws require extensive knowledge in adherence to these regulations of the many consumer protection laws which are complex and demand 100% adherence.

Subscriber & Membership Outreach Services Offered:

Predictive Outbound | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Predictive Outbound

Automatic Number Identification | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Automatic Number Identification

Caller ID Customization | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Caller ID Customization

Graphical Scripting | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Graphical Scripting

Web-Enabled Customized Client Dashboard | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Web-Enabled Customized Client Dashboard

Remote & Conference Call Monitoring | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Remote & Conference Call Monitoring

Email Management | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Email Management

Digital Recording | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Digital Recording

Skills Based Routing | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Skills Based Routing

Contact Blending | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Contact Blending

Info Message Blasting (Live Agent Option) | Member & Subscriber Outreach Services | Customer Care Solutions | CirTech Connect

Info Message Blasting (Live Agent Option)


Retention


Retention is not simply a customer service problem! Retention is everyone’s problem. If you wait until they call to complain, it may already be too late to save the account. Even the best customers are going to get frustrated, or need service – and when they do, you need to recognize it, and adapt fast. You can’t solve problems you don’t know about – and there’s nothing worse than using the wrong approach with an angry customer.

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New Sales / Acquisition


A vital element of any targeted sales campaign is the quality of the list utilized. CirTech Connect partners with national list providers whose function is to ensure the most accurate and up to date household or business information available. New business start-ups and consumer new mover listing are the most recent available. Former customer information is appended with updated phone, email and physical address.

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