Our Leadership

Our Team | Provider of Customer Service & Sales | CirTech Connect
Our Team | Provider of Customer Service & Sales | CirTech Connect

Our Leadership

Our culture is founded on the core value and requirement of one hundred percent professional and courteous communication with our clients and their customers.


CirTech Connect has been a premier outsource provider of customer service and sales since 1994. Located in the vibrant Phoenix market we are able to draw from a large, diverse and skilled labor market. For over two decades we’ve represented some of the nation’s most recognizable and respected brands.

Leadership

Bob Landis | CEO / Founder


A high achieving sales & marketing professional with 30 years of proven results, and the ability to lead fully committed and highly dedicated team. In conjunction with clients, develops innovative program strategies which address and meet key performance indicators and objectives.  Fosters high professional standards and a culture of mutual respect in every interaction throughout the organization. Exhibits a strong bias towards innovation, data driven testing and revenue generation.

Skills & Experience Include:

  • B2C & B2B Sales and Business Development
  • Sales Performance Optimization
  • Call Center Operations
  • Lean Operations Management
  • Product Innovation and Development
  • Data Driven Analysis
  • TCPA / TSR Compliance
  • Relational Database Management

Louis DeNicola | President / Founder


A Direct Marketing Executive with over 30 years of expertise guiding consistent success and profitability. Leads contact center management to meet and exceed client expectations. Discovers and applies the latest developments in contact center technology and telecom changes which improves agent performance and lowers costs. Develops and maintains a thoroughly trained staff who deliver challenging program objectives and an exceptional customer service experience.

Specialties:

  • Inbound Customer Care
  • Sales Support and Technical Support
  • Outbound and Online Services
  • Outsourcing Analysis
  • Design and Management
  • Strategic Planning
  • Consulting
  • Regulatory Compliance
  • Information Technologies
  • Business Intelligence Applications